Role: Big Data Solutions Architect (#JanusGraph)
Location: Minneapolis, MN, Burlington, MA, Louisville, CO, Alameda, CA or Remote for the Candidate
Position Summary:
Perforce is seeking an Open Source Software Support Engineer (with JanusGraph experience) to join our OpenLogic team, responsible for providing support and services on Open Source technologies to our OpenLogic customers. This position will work closely with members from Support, Sales and Professional Services to assist in resolving a wide variety of customer issues.
This critical position demands a systems engineer with strong networking skills and some programming capabilities. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolutions related to open source software.
Responsibilities:
Interact with end users on technical problems
Tier 1, 2 and 3 support for open source products
Drive resolution of those problems, which include:
Open source software issues
Questions around open source software usage
Questions around use and best practices
Review of the architecture and design where software is implemented
Conduct professional services and training engagements
Research, understand, and advocate open source software
Interact with various open source communities
Drive early resolution of issues
Be a part of the on-call rotation
Present knowledge via articles, blogs, and conference presentations
Requirements:
Minimum of 2 years of software development and design or systems administration or level 3-4 technical support experience
At least 2 years in a senior position ( senior/lead developer, engineer, or DBA)
Minimum 1 year implementation and troubleshooting experience on JanusGraph
10+ years of hands on experience working with database technologies
Strong RHEL/CentOS background required
Debian/Ubuntu, SUSE/openSUSE/SLES, other distro background a bonus
C, shell scripting, Python, etc
Linux distro package building a plus (rpm, deb, ipkg, etc)
Virtual Machine experience with qemu/kvm, Azure, AWS, VirtualBox, Vagrant
Database administration (not just db "power user") experience very desirable; postgresql/mysql/mariadb experience preferred
Experience working in production environments, especially enterprise/carrier environments
General experience a plus such as:
radius/Kerberos
ldap
ipa/idm
monitoring
vpn
containers
centralized systems management
automation (#ansible, #chef, #puppet, etc)
version control (git, etc)
security hardening (CIS, STIGS, PCI-DSS, etc)
Technical knowledge, skills and expertise in complex infrastructure, web-based software and enterprise software
Configured, installed, and maintained big data/nosql clusters at scale in a production environment
Experience tuning no sql/big data clusters for reliability and speed
Minimum 3 years implementation and troubleshooting experience on a combination of SQL and NoSQL databases (i.e. Oracle, MySQL, Postgres, MariaDB, MongoDB, Cassandra, Hadoop, etc.)
Preference given to candidates with implementation and troubleshooting experience on one or more of the following: ActiveMQ, CentOS, Apache Tomcat, PostgreSQL, Apache HTTP Server (httpd), Java Development Kit (JDK), Wildfly Application Server, Jenkins CI, Apache Kafka, or Apache Cassandra, Apache Cassandra, Apache Kafka, #ApacheSolr, #Couchbase, Docker CE, ElasticSearch, Kubernetes, #MongoDB, #Redis, #WSO2, Apache Nifi, #Kubespray, #Minio, #Foreman, Kiali, Terragrunt, #OpenLiberty, or #Kong
Perforce is seeking an Open Source Software Support Engineer to join our OpenLogic team, responsible for providing support and services on Open Source technologies to our OpenLogic customers. This position will work closely with members from Support, Sales and Professional Services to assist in resolving a wide variety of customer issues. This critical position demands a systems engineer with strong networking skills and some programming capabilities. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolutions related to open source software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.
Responsibilities:
Interact with end users on technical problems;
Tier 1, 2 and 3 support for open source products;
Drive resolution of those problems, which include:
Open source software issues
Questions around open source software usage
Questions around use and best practices
Review of the architecture and design where software is implemented
Conduct professional services and training engagements
Research, understand, and advocate open source software
Interact with various open source communities
Drive early resolution of issues
Be a part of the on-call rotation
Present knowledge via articles, blogs, and conference presentations.
Requirements:
Minimum of 2 years of software development and design or systems administration or level 3-4 technical support experience;
At least 2 years in a senior position ( senior/lead developer, engineer, or DBA);
Minimum 3 years implementation and troubleshooting experience on 3 or more of the following: #ActiveMQ, #CentOS, Apache Tomcat, #PostgreSQL, Apache HTTP Server (#httpd), Java Development Kit (#JDK), #Wildfly Application Server, #Jenkins CI, #ApacheKafka, or #ApacheCassandra;
Preference given to candidates with implementation and troubleshooting experience on one or more of the following: #ApacheCassandra, #ApacheKafka, #ApacheSolr, #Couchbase, #DockerCE, #ElasticSearch, #Kubernetes, #MongoDB, #Redis, #WSO2, #ApacheNifi, #Kubespray, #Minio, #Foreman, #Kiali, #Terragrunt, #OpenLiberty, or #Kong
Strong #RHEL/CentOS background required
#Debian/ #Ubuntu, #SUSE/ #openSUSE/ #SLES, other distro background a bonus
#C, shell scripting, #Python, etc;
#Linux distro package building a plus (#rpm, #deb, #ipkg, etc);
Virtual Machine experience with #qemu/ #kvm, #Azure, #AWS, #VirtualBox, #Vagrant;
database administration (not just db "power user") experience very desirable; #postgresql/ #mysql/ #mariadb experience preferred;
Experience working in production environments, especially enterprise/carrier environments;
General experience a plus such as: radius/Kerberos, ldap, ipa/idm, monitoring, vpn, containers, centralized systems management, automation (#ansible, #chef, #puppet, etc), version control (#git, etc), security hardening (CIS, STIGS, PCI-DSS, etc);
Technical knowledge, skills and expertise in complex infrastructure, web-based software and enterprise software;
Excellent written, verbal, and presentation skills;
Knowledge of open source packages;
Experience speaking at conferences/comfortable speaking in front of large crowds;
Fast and creative thinker, quick on their feet to respond quickly to complex and difficult problems Proven track record of acquiring strong proficiency in new technologies quickly.
I'm listening to twit.tv/floss463 about #linkerd and it's stunning. It seems to be making concrete and convenient a lot of stuff that I've been working with and thinking about for, I'm not exaggerating, the last 20 years.
From the business integration we did when we simply used Apache as a service purl location, to the thoughts I've had about microservices and my vaporware project #microbelog.
I always say I don't have any tinkering time, but for this thing I think I'll have to make some tinkering time, or really, work time.
Will also look into this #kong thing a potential client mentioned the other week.