Federati Nu: Federated N-series GNU Socialjobpost
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Updates tagged with jobpost on Federati Nu: Federated N-series GNU Social!musicman: Sounds like an offer could go out as early as next week, so get stuff in ASAP if interested. I usually do this #jobpost in the morning...it's noon, so maybe slightly different. Position Title: Technical Support Engineer Location: #Minneapolis, !Minnesota Reports to: Director of Professional Services & Support Position Summary Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services. Essential Functions Represent Perforce as the first point of contact for their technical support queries. Review scope of customer issue and determine best course for resolution. Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers. Resolve customer issues expeditiously. Resolve database and performance issues. Research, document, and escalate cases according to procedure. Customer driven feedback to functional areas in order to influence process/product improvements. Author technical documents on common issues and solutions in order to build the knowledge base. Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. Create and set up test environments. Reproduce issues by recreating problems in customer environments and experimenting to find a solution Required Education, Experience and Skills 2 or more years’ experience providing technical support directly to enterprise customers. Bachelor’s Degree in #CS or similar. #Linux experience Basic networking experience Outstanding customer service skills Strong analytics and problem-solving skills. Ability to work in a team. Excellent written and verbal communication skills. Able to work well under pressure and prioritize accordingly. Organized and dedicated. Good attention to detail. Experience with Perforce, #Git, or other version control software is desirable. Desire to experiment and explore while seeking solutions to complex problems Strong debugging skillhttps://nu.federati.net/url/215306
https://nu.federati.net/notice/2862025
musicman's status on Friday, 12-Apr-2019 14:28:36 UTCSounds like an offer could go out as early as next week, so get stuff in ASAP if interested.<br /><br /> I usually do this #<span class="tag"><a href="https://nu.federati.net/tag/jobpost" rel="tag">jobpost</a></span> in the morning...it's noon, so maybe slightly different.<br /><br /> Position Title: Technical Support Engineer<br /> Location: #<span class="tag"><a href="https://nu.federati.net/tag/minneapolis" rel="tag">Minneapolis</a></span>, !<a href="https://nu.federati.net/group/487/id" class="h-card group" title="Minnesota, USA (minnesota)">Minnesota</a><br /> Reports to: Director of Professional Services & Support<br /><br /><br /> Position Summary<br /> Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.<br /><br /> Essential Functions<br /><br /> Represent Perforce as the first point of contact for their technical support queries.<br /> Review scope of customer issue and determine best course for resolution.<br /> Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.<br /> Resolve customer issues expeditiously.<br /> Resolve database and performance issues.<br /> Research, document, and escalate cases according to procedure.<br /> Customer driven feedback to functional areas in order to influence process/product improvements.<br /> Author technical documents on common issues and solutions in order to build the knowledge base.<br /> Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.<br /> Create and set up test environments.<br /> Reproduce issues by recreating problems in customer environments and experimenting to find a solution<br /><br /><br /> Required Education, Experience and Skills<br /><br /> 2 or more years’ experience providing technical support directly to enterprise customers.<br /> Bachelor’s Degree in #<span class="tag"><a href="https://nu.federati.net/tag/cs" rel="tag">CS</a></span> or similar.<br /> #<span class="tag"><a href="https://nu.federati.net/tag/linux" rel="tag">Linux</a></span> experience<br /> Basic networking experience<br /> Outstanding customer service skills<br /> Strong analytics and problem-solving skills.<br /> Ability to work in a team.<br /> Excellent written and verbal communication skills.<br /> Able to work well under pressure and prioritize accordingly.<br /> Organized and dedicated.<br /> Good attention to detail.<br /> Experience with Perforce, #<span class="tag"><a href="https://nu.federati.net/tag/git" rel="tag">Git</a></span>, or other version control software is desirable.<br /> Desire to experiment and explore while seeking solutions to complex problems<br /> Strong debugging skill<br /><br /><a href="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" title="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" class="attachment thumbnail" rel="nofollow">https://nu.federati.net/url/215306</a>2019-04-12T14:28:36+00:00Douglas A. Whitfieldmusicman: We are already doing in-person interviews, so if you're interested, get your application in ASAP. I usually do this #jobpost in the morning...it's noon, so maybe slightly different. Position Title: Technical Support Engineer Location: #Minneapolis, !Minnesota Reports to: Director of Professional Services & Support Position Summary Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services. Essential Functions Represent Perforce as the first point of contact for their technical support queries. Review scope of customer issue and determine best course for resolution. Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers. Resolve customer issues expeditiously. Resolve database and performance issues. Research, document, and escalate cases according to procedure. Customer driven feedback to functional areas in order to influence process/product improvements. Author technical documents on common issues and solutions in order to build the knowledge base. Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. Create and set up test environments. Reproduce issues by recreating problems in customer environments and experimenting to find a solution Required Education, Experience and Skills 2 or more years’ experience providing technical support directly to enterprise customers. Bachelor’s Degree in #CS or similar. #Linux experience Basic networking experience Outstanding customer service skills Strong analytics and problem-solving skills. Ability to work in a team. Excellent written and verbal communication skills. Able to work well under pressure and prioritize accordingly. Organized and dedicated. Good attention to detail. Experience with Perforce, #Git, or other version control software is desirable. Desire to experiment and explore while seeking solutions to complex problems Strong debugging skillhttps://nu.federati.net/url/215306
https://nu.federati.net/notice/2860756
musicman's status on Thursday, 11-Apr-2019 21:15:49 UTCWe are already doing in-person interviews, so if you're interested, get your application in ASAP.<br /><br /> I usually do this #<span class="tag"><a href="https://nu.federati.net/tag/jobpost" rel="tag">jobpost</a></span> in the morning...it's noon, so maybe slightly different.<br /><br /> Position Title: Technical Support Engineer<br /> Location: #<span class="tag"><a href="https://nu.federati.net/tag/minneapolis" rel="tag">Minneapolis</a></span>, !<a href="https://nu.federati.net/group/487/id" class="h-card group" title="Minnesota, USA (minnesota)">Minnesota</a><br /> Reports to: Director of Professional Services & Support<br /><br /><br /> Position Summary<br /> Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.<br /><br /> Essential Functions<br /><br /> Represent Perforce as the first point of contact for their technical support queries.<br /> Review scope of customer issue and determine best course for resolution.<br /> Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.<br /> Resolve customer issues expeditiously.<br /> Resolve database and performance issues.<br /> Research, document, and escalate cases according to procedure.<br /> Customer driven feedback to functional areas in order to influence process/product improvements.<br /> Author technical documents on common issues and solutions in order to build the knowledge base.<br /> Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.<br /> Create and set up test environments.<br /> Reproduce issues by recreating problems in customer environments and experimenting to find a solution<br /><br /><br /> Required Education, Experience and Skills<br /><br /> 2 or more years’ experience providing technical support directly to enterprise customers.<br /> Bachelor’s Degree in #<span class="tag"><a href="https://nu.federati.net/tag/cs" rel="tag">CS</a></span> or similar.<br /> #<span class="tag"><a href="https://nu.federati.net/tag/linux" rel="tag">Linux</a></span> experience<br /> Basic networking experience<br /> Outstanding customer service skills<br /> Strong analytics and problem-solving skills.<br /> Ability to work in a team.<br /> Excellent written and verbal communication skills.<br /> Able to work well under pressure and prioritize accordingly.<br /> Organized and dedicated.<br /> Good attention to detail.<br /> Experience with Perforce, #<span class="tag"><a href="https://nu.federati.net/tag/git" rel="tag">Git</a></span>, or other version control software is desirable.<br /> Desire to experiment and explore while seeking solutions to complex problems<br /> Strong debugging skill<br /><br /><a href="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" title="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" class="attachment thumbnail" rel="nofollow">https://nu.federati.net/url/215306</a>2019-04-11T21:15:49+00:00Douglas A. Whitfieldmusicman: I usually do this #jobpost in the morning...it's noon, so maybe slightly different. Position Title: Technical Support Engineer Location: #Minneapolis, !Minnesota Reports to: Director of Professional Services & Support Position Summary Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services. Essential Functions Represent Perforce as the first point of contact for their technical support queries. Review scope of customer issue and determine best course for resolution. Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers. Resolve customer issues expeditiously. Resolve database and performance issues. Research, document, and escalate cases according to procedure. Customer driven feedback to functional areas in order to influence process/product improvements. Author technical documents on common issues and solutions in order to build the knowledge base. Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. Create and set up test environments. Reproduce issues by recreating problems in customer environments and experimenting to find a solution Required Education, Experience and Skills 2 or more years’ experience providing technical support directly to enterprise customers. Bachelor’s Degree in #CS or similar. #Linux experience Basic networking experience Outstanding customer service skills Strong analytics and problem-solving skills. Ability to work in a team. Excellent written and verbal communication skills. Able to work well under pressure and prioritize accordingly. Organized and dedicated. Good attention to detail. Experience with Perforce, #Git, or other version control software is desirable. Desire to experiment and explore while seeking solutions to complex problems Strong debugging skillhttps://nu.federati.net/url/215306
https://nu.federati.net/notice/2857686
musicman's status on Wednesday, 10-Apr-2019 17:00:16 UTCI usually do this #<span class="tag"><a href="https://nu.federati.net/tag/jobpost" rel="tag">jobpost</a></span> in the morning...it's noon, so maybe slightly different.<br /><br /> Position Title: Technical Support Engineer<br /> Location: #<span class="tag"><a href="https://nu.federati.net/tag/minneapolis" rel="tag">Minneapolis</a></span>, !<a href="https://nu.federati.net/group/487/id" class="h-card group" title="Minnesota, USA (minnesota)">Minnesota</a><br /> Reports to: Director of Professional Services & Support<br /><br /><br /> Position Summary<br /> Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.<br /><br /> Essential Functions<br /><br /> Represent Perforce as the first point of contact for their technical support queries.<br /> Review scope of customer issue and determine best course for resolution.<br /> Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.<br /> Resolve customer issues expeditiously.<br /> Resolve database and performance issues.<br /> Research, document, and escalate cases according to procedure.<br /> Customer driven feedback to functional areas in order to influence process/product improvements.<br /> Author technical documents on common issues and solutions in order to build the knowledge base.<br /> Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.<br /> Create and set up test environments.<br /> Reproduce issues by recreating problems in customer environments and experimenting to find a solution<br /><br /><br /> Required Education, Experience and Skills<br /><br /> 2 or more years’ experience providing technical support directly to enterprise customers.<br /> Bachelor’s Degree in #<span class="tag"><a href="https://nu.federati.net/tag/cs" rel="tag">CS</a></span> or similar.<br /> #<span class="tag"><a href="https://nu.federati.net/tag/linux" rel="tag">Linux</a></span> experience<br /> Basic networking experience<br /> Outstanding customer service skills<br /> Strong analytics and problem-solving skills.<br /> Ability to work in a team.<br /> Excellent written and verbal communication skills.<br /> Able to work well under pressure and prioritize accordingly.<br /> Organized and dedicated.<br /> Good attention to detail.<br /> Experience with Perforce, #<span class="tag"><a href="https://nu.federati.net/tag/git" rel="tag">Git</a></span>, or other version control software is desirable.<br /> Desire to experiment and explore while seeking solutions to complex problems<br /> Strong debugging skill<br /><br /><a href="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" title="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" class="attachment thumbnail" rel="nofollow">https://nu.federati.net/url/215306</a>2019-04-10T17:00:16+00:00Douglas A. Whitfieldmusicman: I usually do this #jobpost in the morning, so maybe I'll catch the afternoon crowd! Position Title: Technical Support Engineer Location: #Minneapolis, !Minnesota Reports to: Director of Professional Services & Support Position Summary Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services. Essential Functions Represent Perforce as the first point of contact for their technical support queries. Review scope of customer issue and determine best course for resolution. Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers. Resolve customer issues expeditiously. Resolve database and performance issues. Research, document, and escalate cases according to procedure. Customer driven feedback to functional areas in order to influence process/product improvements. Author technical documents on common issues and solutions in order to build the knowledge base. Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. Create and set up test environments. Reproduce issues by recreating problems in customer environments and experimenting to find a solution Required Education, Experience and Skills 2 or more years’ experience providing technical support directly to enterprise customers. Bachelor’s Degree in #CS or similar. #Linux experience Basic networking experience Outstanding customer service skills Strong analytics and problem-solving skills. Ability to work in a team. Excellent written and verbal communication skills. Able to work well under pressure and prioritize accordingly. Organized and dedicated. Good attention to detail. Experience with Perforce, #Git, or other version control software is desirable. Desire to experiment and explore while seeking solutions to complex problems Strong debugging skillhttps://nu.federati.net/url/215306
https://nu.federati.net/notice/2856256
musicman's status on Tuesday, 09-Apr-2019 20:51:25 UTCI usually do this #<span class="tag"><a href="https://nu.federati.net/tag/jobpost" rel="tag">jobpost</a></span> in the morning, so maybe I'll catch the afternoon crowd!<br /><br /> Position Title: Technical Support Engineer<br /> Location: #<span class="tag"><a href="https://nu.federati.net/tag/minneapolis" rel="tag">Minneapolis</a></span>, !<a href="https://nu.federati.net/group/487/id" class="h-card group" title="Minnesota, USA (minnesota)">Minnesota</a><br /> Reports to: Director of Professional Services & Support<br /><br /><br /> Position Summary<br /> Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.<br /><br /> Essential Functions<br /><br /> Represent Perforce as the first point of contact for their technical support queries.<br /> Review scope of customer issue and determine best course for resolution.<br /> Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.<br /> Resolve customer issues expeditiously.<br /> Resolve database and performance issues.<br /> Research, document, and escalate cases according to procedure.<br /> Customer driven feedback to functional areas in order to influence process/product improvements.<br /> Author technical documents on common issues and solutions in order to build the knowledge base.<br /> Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.<br /> Create and set up test environments.<br /> Reproduce issues by recreating problems in customer environments and experimenting to find a solution<br /><br /><br /> Required Education, Experience and Skills<br /><br /> 2 or more years’ experience providing technical support directly to enterprise customers.<br /> Bachelor’s Degree in #<span class="tag"><a href="https://nu.federati.net/tag/cs" rel="tag">CS</a></span> or similar.<br /> #<span class="tag"><a href="https://nu.federati.net/tag/linux" rel="tag">Linux</a></span> experience<br /> Basic networking experience<br /> Outstanding customer service skills<br /> Strong analytics and problem-solving skills.<br /> Ability to work in a team.<br /> Excellent written and verbal communication skills.<br /> Able to work well under pressure and prioritize accordingly.<br /> Organized and dedicated.<br /> Good attention to detail.<br /> Experience with Perforce, #<span class="tag"><a href="https://nu.federati.net/tag/git" rel="tag">Git</a></span>, or other version control software is desirable.<br /> Desire to experiment and explore while seeking solutions to complex problems<br /> Strong debugging skill<br /><br /><a href="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" title="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" class="attachment thumbnail" rel="nofollow">https://nu.federati.net/url/215306</a>2019-04-09T20:51:25+00:00Douglas A. Whitfieldmusicman: Once again, I gave you a couple days off from my #jobpost :P Position Title: Technical Support Engineer Location: #Minneapolis, !Minnesota Reports to: Director of Professional Services & Support Position Summary Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services. Essential Functions Represent Perforce as the first point of contact for their technical support queries. Review scope of customer issue and determine best course for resolution. Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers. Resolve customer issues expeditiously. Resolve database and performance issues. Research, document, and escalate cases according to procedure. Customer driven feedback to functional areas in order to influence process/product improvements. Author technical documents on common issues and solutions in order to build the knowledge base. Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. Create and set up test environments. Reproduce issues by recreating problems in customer environments and experimenting to find a solution Required Education, Experience and Skills 2 or more years’ experience providing technical support directly to enterprise customers. Bachelor’s Degree in #CS or similar. #Linux experience Basic networking experience Outstanding customer service skills Strong analytics and problem-solving skills. Ability to work in a team. Excellent written and verbal communication skills. Able to work well under pressure and prioritize accordingly. Organized and dedicated. Good attention to detail. Experience with Perforce, #Git, or other version control software is desirable. Desire to experiment and explore while seeking solutions to complex problems Strong debugging skillhttps://nu.federati.net/url/215306
https://nu.federati.net/notice/2853317
musicman's status on Monday, 08-Apr-2019 14:47:40 UTCOnce again, I gave you a couple days off from my #<span class="tag"><a href="https://nu.federati.net/tag/jobpost" rel="tag">jobpost</a></span> :P<br /><br /> Position Title: Technical Support Engineer<br /> Location: #<span class="tag"><a href="https://nu.federati.net/tag/minneapolis" rel="tag">Minneapolis</a></span>, !<a href="https://nu.federati.net/group/487/id" class="h-card group" title="Minnesota, USA (minnesota)">Minnesota</a><br /> Reports to: Director of Professional Services & Support<br /><br /><br /> Position Summary<br /> Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.<br /><br /> Essential Functions<br /><br /> Represent Perforce as the first point of contact for their technical support queries.<br /> Review scope of customer issue and determine best course for resolution.<br /> Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.<br /> Resolve customer issues expeditiously.<br /> Resolve database and performance issues.<br /> Research, document, and escalate cases according to procedure.<br /> Customer driven feedback to functional areas in order to influence process/product improvements.<br /> Author technical documents on common issues and solutions in order to build the knowledge base.<br /> Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.<br /> Create and set up test environments.<br /> Reproduce issues by recreating problems in customer environments and experimenting to find a solution<br /><br /><br /> Required Education, Experience and Skills<br /><br /> 2 or more years’ experience providing technical support directly to enterprise customers.<br /> Bachelor’s Degree in #<span class="tag"><a href="https://nu.federati.net/tag/cs" rel="tag">CS</a></span> or similar.<br /> #<span class="tag"><a href="https://nu.federati.net/tag/linux" rel="tag">Linux</a></span> experience<br /> Basic networking experience<br /> Outstanding customer service skills<br /> Strong analytics and problem-solving skills.<br /> Ability to work in a team.<br /> Excellent written and verbal communication skills.<br /> Able to work well under pressure and prioritize accordingly.<br /> Organized and dedicated.<br /> Good attention to detail.<br /> Experience with Perforce, #<span class="tag"><a href="https://nu.federati.net/tag/git" rel="tag">Git</a></span>, or other version control software is desirable.<br /> Desire to experiment and explore while seeking solutions to complex problems<br /> Strong debugging skill<br /><br /><a href="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" title="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" class="attachment thumbnail" rel="nofollow">https://nu.federati.net/url/215306</a>2019-04-08T14:47:40+00:00Douglas A. Whitfieldmusicman: I gave you a couple days off from my #jobpost :P Position Title: Technical Support Engineer Location: #Minneapolis, !Minnesota Reports to: Director of Professional Services & Support Position Summary Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services. Essential Functions Represent Perforce as the first point of contact for their technical support queries. Review scope of customer issue and determine best course for resolution. Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers. Resolve customer issues expeditiously. Resolve database and performance issues. Research, document, and escalate cases according to procedure. Customer driven feedback to functional areas in order to influence process/product improvements. Author technical documents on common issues and solutions in order to build the knowledge base. Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. Create and set up test environments. Reproduce issues by recreating problems in customer environments and experimenting to find a solution Required Education, Experience and Skills 2 or more years’ experience providing technical support directly to enterprise customers. Bachelor’s Degree in #CS or similar. #Linux experience Basic networking experience Outstanding customer service skills Strong analytics and problem-solving skills. Ability to work in a team. Excellent written and verbal communication skills. Able to work well under pressure and prioritize accordingly. Organized and dedicated. Good attention to detail. Experience with Perforce, #Git, or other version control software is desirable. Desire to experiment and explore while seeking solutions to complex problems Strong debugging skillhttps://nu.federati.net/url/215306
https://nu.federati.net/notice/2847814
musicman's status on Friday, 05-Apr-2019 13:09:50 UTCI gave you a couple days off from my #<span class="tag"><a href="https://nu.federati.net/tag/jobpost" rel="tag">jobpost</a></span> :P<br /><br /> Position Title: Technical Support Engineer<br /> Location: #<span class="tag"><a href="https://nu.federati.net/tag/minneapolis" rel="tag">Minneapolis</a></span>, !<a href="https://nu.federati.net/group/487/id" class="h-card group" title="Minnesota, USA (minnesota)">Minnesota</a><br /> Reports to: Director of Professional Services & Support<br /><br /><br /> Position Summary<br /> Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.<br /><br /> Essential Functions<br /><br /> Represent Perforce as the first point of contact for their technical support queries.<br /> Review scope of customer issue and determine best course for resolution.<br /> Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.<br /> Resolve customer issues expeditiously.<br /> Resolve database and performance issues.<br /> Research, document, and escalate cases according to procedure.<br /> Customer driven feedback to functional areas in order to influence process/product improvements.<br /> Author technical documents on common issues and solutions in order to build the knowledge base.<br /> Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.<br /> Create and set up test environments.<br /> Reproduce issues by recreating problems in customer environments and experimenting to find a solution<br /><br /><br /> Required Education, Experience and Skills<br /><br /> 2 or more years’ experience providing technical support directly to enterprise customers.<br /> Bachelor’s Degree in #<span class="tag"><a href="https://nu.federati.net/tag/cs" rel="tag">CS</a></span> or similar.<br /> #<span class="tag"><a href="https://nu.federati.net/tag/linux" rel="tag">Linux</a></span> experience<br /> Basic networking experience<br /> Outstanding customer service skills<br /> Strong analytics and problem-solving skills.<br /> Ability to work in a team.<br /> Excellent written and verbal communication skills.<br /> Able to work well under pressure and prioritize accordingly.<br /> Organized and dedicated.<br /> Good attention to detail.<br /> Experience with Perforce, #<span class="tag"><a href="https://nu.federati.net/tag/git" rel="tag">Git</a></span>, or other version control software is desirable.<br /> Desire to experiment and explore while seeking solutions to complex problems<br /> Strong debugging skill<br /><br /><a href="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" title="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" class="attachment thumbnail" rel="nofollow">https://nu.federati.net/url/215306</a>2019-04-05T13:09:50+00:00Douglas A. Whitfieldmusicman: Forgot to tag this with #jobpost yesterday Position Title: Technical Support Engineer Location: #Minneapolis, !Minnesota Reports to: Director of Professional Services & Support Position Summary Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services. Essential Functions Represent Perforce as the first point of contact for their technical support queries. Review scope of customer issue and determine best course for resolution. Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers. Resolve customer issues expeditiously. Resolve database and performance issues. Research, document, and escalate cases according to procedure. Customer driven feedback to functional areas in order to influence process/product improvements. Author technical documents on common issues and solutions in order to build the knowledge base. Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. Create and set up test environments. Reproduce issues by recreating problems in customer environments and experimenting to find a solution Required Education, Experience and Skills 2 or more years’ experience providing technical support directly to enterprise customers. Bachelor’s Degree in #CS or similar. #Linux experience Basic networking experience Outstanding customer service skills Strong analytics and problem-solving skills. Ability to work in a team. Excellent written and verbal communication skills. Able to work well under pressure and prioritize accordingly. Organized and dedicated. Good attention to detail. Experience with Perforce, #Git, or other version control software is desirable. Desire to experiment and explore while seeking solutions to complex problems Strong debugging skillhttps://nu.federati.net/url/215306
https://nu.federati.net/notice/2841125
musicman's status on Tuesday, 02-Apr-2019 14:18:44 UTCForgot to tag this with #<span class="tag"><a href="https://nu.federati.net/tag/jobpost" rel="tag">jobpost</a></span> yesterday<br /><br /> Position Title: Technical Support Engineer<br /> Location: #<span class="tag"><a href="https://nu.federati.net/tag/minneapolis" rel="tag">Minneapolis</a></span>, !<a href="https://nu.federati.net/group/487/id" class="h-card group" title="Minnesota, USA (minnesota)">Minnesota</a><br /> Reports to: Director of Professional Services & Support<br /><br /><br /> Position Summary<br /> Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.<br /><br /> Essential Functions<br /><br /> Represent Perforce as the first point of contact for their technical support queries.<br /> Review scope of customer issue and determine best course for resolution.<br /> Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.<br /> Resolve customer issues expeditiously.<br /> Resolve database and performance issues.<br /> Research, document, and escalate cases according to procedure.<br /> Customer driven feedback to functional areas in order to influence process/product improvements.<br /> Author technical documents on common issues and solutions in order to build the knowledge base.<br /> Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.<br /> Create and set up test environments.<br /> Reproduce issues by recreating problems in customer environments and experimenting to find a solution<br /><br /><br /> Required Education, Experience and Skills<br /><br /> 2 or more years’ experience providing technical support directly to enterprise customers.<br /> Bachelor’s Degree in #<span class="tag"><a href="https://nu.federati.net/tag/cs" rel="tag">CS</a></span> or similar.<br /> #<span class="tag"><a href="https://nu.federati.net/tag/linux" rel="tag">Linux</a></span> experience<br /> Basic networking experience<br /> Outstanding customer service skills<br /> Strong analytics and problem-solving skills.<br /> Ability to work in a team.<br /> Excellent written and verbal communication skills.<br /> Able to work well under pressure and prioritize accordingly.<br /> Organized and dedicated.<br /> Good attention to detail.<br /> Experience with Perforce, #<span class="tag"><a href="https://nu.federati.net/tag/git" rel="tag">Git</a></span>, or other version control software is desirable.<br /> Desire to experiment and explore while seeking solutions to complex problems<br /> Strong debugging skill<br /><br /><a href="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" title="https://www.thegravityapp.com/shared/job?u=1554135339&id=8a78839f69b7ef850169d9ae48c962a9&clientId=4028f88b2c2b3e87012c2d53b3890fa1&v=9&token=eyJ0eXBlIjoiZW1haWwiLCJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSJ9.a15SwHkBTD85cWE7fbvOwx2q2R0" class="attachment thumbnail" rel="nofollow">https://nu.federati.net/url/215306</a>2019-04-02T14:18:44+00:00Douglas A. WhitfieldmusicmanDouglas A. Whitfield