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LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864} (lnxw48a1@nu.federati.net)'s status on Tuesday, 12-Oct-2021 14:12:49 UTC
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The time you win without knowing how. Someone from a remote location was saying she had no ability to connect to a #Wi-Fi network, so she came to our location. As soon as she turned her laptop on, the wireless card activated.
She had spent hours on the phone with the national support line over the last few days. It turns out that we have a branch office with IT about 30 minutes commute time from where she works (a lot closer and faster than coming here).
Since I did not get to troubleshoot, we don't know why it was not working before.
Notified IT at that field office to expect a visit.